COVID-19 POLICY

WHAT TO EXPECT

Due to COVID-19 things at SALON VICTORIA will be a little different than normal. 


We will not be accepting online booking for the time being. We have a long waiting list of clients that need to be fit into our schedule and it will not be fair if someone were to book online and jump the line. If you would like to get on the waiting list please call the salon at anytime and leave a voicemail to be added to our list. Someone will contact you within 1-2 days to get you scheduled.  


Once you have a date and time booked  please do not show up early to your appointment. We will not be able to have anyone in the waiting area. You will be asked to wait in your car until someone from our team comes out to get you. 


When you come into the salon you will have to answer a list of COVID related questions and your temperature will be taken. For the safety of our staff and clients If you do answer yes to any of the questions or show any symptoms while in the salon even if they are not due to COVID you will be asked to leave and re schedule your appointment. 


You and your stylist will both be required to wear a mask at all times while in the salon. If you do not have one then we will supply one for you. You will also be required to sanitize your hands before beginning with your stylist. 


We will not be supplying any magazines or beverages so please come with anything you might need during your appointment. We ask that as soon as your appointment is completed you immediately leave the salon so we have time to sanitize and disinfect before the next appointment arrives. 


Although we are still taking new clients we will not be accepting walk-ins. You must call to make an appointment you will be unable to walk into the salon at anytime with out an appointment. Our door will be kept locked while any clients are in the salon to avoid too many people in the area at one time. 


If you need to purchase products and do not have an appointment you will also be required to book a pickup time so please call the salon to place your order and schedule a time. 


THESE ARE THE RULES FOR THE TIME BEING. THINGS ARE CHANGING DAILY SO PLEASE CHECK BACK REGULARLY FOR THE MOST UP TO DATE POLICY. 

Salon Policy

We will require a credit card at time of booking to hold your appointment. If you do not cancel your appointment 24 hours before your booking you will be charged a non refundable amount of 50% of your service booked. If you cancel within 24 hours or do not show up to your appointment you will be charged 100% of your service booked. 


All hair extensions are final sale. 

We will not accept hair extensions that were not purchased directly from SALON VICTORIA. 


All gift certificates are final sale. 


We will no longer be accepting children haircuts and do not encourage bringing children to your appointment. 


We do not give out color formulas. If for any reason you need your color formula you can purchase it. Please talk to your stylist about pricing. 


We will not accept ANY outside products such as bringing your own hair color, shampoo, conditioner, olaplex products, ex..